Reception

Hey everyone! It's my turn (Felicia) to update this blog! ;)

What I'm about to update is on the reception aspect of Haematology.
You may think that the reception does not really play an important role in the entire process of Haematology. In that case, THINK AGAIN!

The reception is one the sub-sections of the Haematology lab and it plays an important role in receiving and processing samples for all the sections in the laboratory. It also handles telephone enquiries from customers for test results. 2 clerks are stationed at the counter. Operating hours for the reception are from 8am to 6pm from Monday to Friday and 8am to 1pm on Saturday.

From 8am to 4pm, each request form received by the counter is clocked-in to initial sample's receiving date and time.

For samples that require the FBC, clerks or technologists manning the counter should check ;

1. That the particulars on the request form tally with the information appearing on the sample label.
2. That the volume of sample is correct and
3. that the tube used is correct.

Once everything is in order, a lab number in ascending order is assigned for FBC samples and written down clearing on the bottom of the left of request form and on the samples tube. The staff who labelled the tube would initial beside the number on the request form. For additional tests, markings are made on the cap of the sample tube so that the technologist is reminded of these tests.

1. O for ESR
2. R for reitculocytes (Retics)
3. MP for blood film malaria (MP)
4. T for HbH Thalassaemia Screening Stage 1

The request forms are logged into the computer using the number assigned. After logging in the request into the computer, the forms together with the samples are brought into the routine lab for processing.

So you see, the reception plays a crutial role in the initial stage of haematological processing! If any data is being logged incorrectly, it may lead to many confusions when being dispatched into the different departments for the required tests.


Felicia
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